CRM
Salesforce CTI Integration
Effortlessly Connect and Streamline Your Communications with Salesforce Integration
Sync Your Communications
When a contact calls you, their information will instantly be displayed within the HubSpot interface.
Personalize Customer Experiences
Deliver personalized and exceptional customer experiences with the power of Salesforce Integration. By integrating call data with Salesforce, your agents have a holistic view of each customer’s history, preferences, and previous interactions. This valuable information enables your team to tailor conversations, provide relevant solutions, and build stronger relationships that drive customer satisfaction and loyalty.
Call in 1 click from Salesforce
Your team will no longer have to manually dial numbers as they can make calls in a single click directly from Salesforce.
Take advantage of our native integration with High Velocity Sales
Coupling HVS with your phone system will let you easily create cadences to structure the sales journey, kick-started by your Ringover calls.
Your questions answered
Frequently Asked Questions
Does Salesforce integrate with VoIP?
Salesforce CTI integration offers both integrations for your favorite telephony software and its own telephony product in Salesforce Cloud Voice. Salesforce phone integration saves agents precious time in multiple ways. Data is synced automatically between the two software, so you don’t have to enter contact information or notes on customer interactions twice. Plus, you can make calls and listen to voicemail and voice recordings directly within Salesforce instead of having to toggle between two apps.
What are the key features and functionalities of Salesforce Integration?
Salesforce Integration offers a range of features and functionalities to enhance your sales and customer service efforts. Some key features include click-to-dial functionality, call logging, call recording, call disposition tracking, and intelligent call routing. These features help streamline sales processes, improve agent productivity, and provide a comprehensive view of customer interactions.
Does Salesforce Integration provide real-time analytics and reporting?
Yes, Salesforce Integration offers real-time analytics and reporting capabilities. You can track important call metrics such as call duration, call volume, response times, and more. These insights provide valuable data to measure team performance, identify trends, and make data-driven decisions to optimize your sales and customer service operations.
Is Salesforce Integration customizable to my business needs?
Yes, Salesforce Integration can be customized to align with your specific business requirements. You can define routing rules, customize call disposition options, and tailor integration settings to suit your unique processes and workflows. This flexibility ensures that the integration meets your business needs and enhances your overall Salesforce experience.
